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Testimonials Below are a few extracts from letters sent to us by our many happy customers - their words not ours!!! All these letters and dozens more can be viewed in our showroom. We can honestly say that we have never had such good service from a company before.Your after sales service is fantastic! Thanks again from two very satisfied Lotus owners. I would like to thank you for an attentive and accommadating service.You were both very friendly and understanding to our needs and made us feel confident with our choice of an Elise. We never felt pushed into the purchase which was especially nice as we were very nervous about owning our dream car. Having collected my immaculate Elise 111R at the weekend before last,I just wanted to follow up with an e mail to say how very impressed and happy I was with the outstanding service I received throughout. Your reasonable prices and very high standard of preparation is second to none. Thank you so much for making such an exciting purchase even more memorable. As you know we wanted to come to you as we had heard such good things about the cars and service received--and we're so glad we did! Thank you for making it such a smooth,fuss-free and reassuring experience. Thank you for the easy process of test driving,selecting,financing and preparing our first Lotus purchase. It was a pleasure dealing with you and your colleagues in acquiring the Boxster.We couldn't fault the service we received. You said the Boxster was in excellent condition and I think you undersold yourself! It was absolutely brilliant---a six year old car that looked like it came straight off the Porsche manafacturing line! Your friendly approach and helpfulness made the long journey from Cumbria well worthwhile.! I wish to thank you for your professionalism,customer focus and assistance with the purchase of this fantastic Lotus 111R. It was refreshing to find a performance car dealer that makes such an important purchase hassle free.We were able to trust you all the way from the initial visit to the delivery of the car.Last but not least I would like to thank you for the state of the art preparation and pre-delivery service of the car. Just wanted to drop you a few lines about the car I have just bought from you .Apart from the fact that any Boxster would be a great car ,this one is in fantastic condition. I am amazed at the quality---it looks new! I am writing to thank you for the superb car you sold me. Your company quite obviously cares about service and quality and I would not hesitate in recommending your garage. The overall condition of the Elise is excellent and the preparation first class; you deserve to sell more of them. Also, thanks again to Adrian for coming out to the house to sort out my ineptitude with the alarm - I suspect the entire neighbourhood was grateful for that! Thankyou for all your help.....you made the whole thing easy. I was most impressed with the level of service received from you. The car is in exceptional condition, just as described on the website, but I was especially pleased with the way I was treated when both looking & actually purchasing. As you know, I live 1.5 miles from a main dealer and in the various times I had visited the showroom prior to meeting you, was not shown a fraction of the help and coutesy that I received from yourselves... also, your cars are equally well presented and noticeably better value! Over the years we have purchased all sorts of cars from all sorts of 'prestige' dealers but we can honestly say that we have never felt as confident in the car buying process as we did when dealing with you and your colleagues. It was a pleasure to do business with you. Should someone from my part of the world show interest in your Elises I would only be too happy for you to pass on my name etc if they require any assurances of the travel logistics. |
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